Question 1

Can I switch tiers later?

Accepted Answer

Absolutely. Most festivals start with Core to prove the value, then move to Pro when they need analytics and branding.

Question 2

What determines my exact Core tier pricing?

Accepted Answer

Your festival's attendee capacity. Small (up to 2,000): £800/year. Medium (2,001-5,000): £1,000/year. Large (5,001-7,500): £1,200/year.

Question 3

Do you offer a free trial or pilot?

Accepted Answer

We can run a pilot for a single event so you can see the value firsthand. Get in touch and we'll work out the right arrangement.

Question 4

How long does setup take?

Accepted Answer

Core can be live within days. Pro is similarly fast. Branded takes 4-6 weeks for custom development and app store submission.

Question 5

Can I use Flux for non-music festivals?

Accepted Answer

Absolutely. Food festivals, cultural events, conferences, multi-day gatherings — if it has a schedule, stages and attendees, Flux works.